Review of Zet Casino

Zet Casino launched in 2018 to a bit of fanfare, as operator Araxio Development N.V. designed an attractive site with a ton of games, tournament system, and reasonably quick payouts. Since that time, the site has continued to evolve, slowly adding games to their offering, while tweaking small things to offer an improved experience.

Software and game selection

Zet Casino has a web-based platform that uses your internet browser to register, deposit, and play games. The site uses a platform from Soft2Bet, which provides the games to customers and the backend tools to the operator. The library of games contains titles from the likes of Microgaming, Net Entertainment, Play’n Go, Nyx, Amaya, and dozens more.

Slots make up the vast majority of the games at Zet, and the number itself is staggering. There’s obviously going to be some clunkers here and there, but you do have access to a bunch of quality video slots that pack in good features and neat themes. The majority of the games can be played on your mobile phone or tablet too, letting you test your luck on the go.

There are table games available, with games like blackjack, poker, baccarat, roulette, and more all available. The real standout here though are the live games which are supplied by live dealer specialist Ezugi. These games let you participate in a physical casino game being broadcast from a studio and are heads and shoulders above the standard games you can play in terms of being immersive.

There are a couple of downers in terms of the games on offer. Firstly, despite having suppliers such as Microgaming and Net Ent, I couldn’t find any of their multi-million Euro progressive jackpots on offer. Secondly there are games from what we regard as a blacklisted supplier known as Pragmatic Play. This company has an awful history under their previous name of Topgame for offering crooked games, numerous player complaints, and disappearing progressive jackpots. Their reputation was bad in fact that they created a new company with a new name to try to hide their past. As usual we warn players to avoid all games published by Pragmatic Play.

Banking and customer support options

The banking system is adequate at Zet Casino, with deposit and withdrawal options including eWallets, credit cards and bank transfers. Deposits are handled instantly while withdrawals generally take 24-48 hours to be paid. There are weekly and monthly withdrawal limits that vary depending on the VIP player status you hold at the casino. These start as low as only €500 per day and €6000 per month at the lowest “Alpha” tier, and can up to €1500 per day and €20,000 per month at the highest “Zeta” tier. These are small limits, even at the top tier, and clearly this casino is not equipped to deal with those of you with larger bankrolls.

A clause that is written into the T&Cs at this casino states that the casino may ask for a copy of transaction statements for the prior three to six months should you request a deposit or withdrawal from an eWallet account. Presumably this is to verify that you are indeed the owner of a Neteller or Skrill account, but it seems a little invasive to me. Other casinos running on the same Soft2Bet platform have prior form for requesting these documents, so if you are not prepared to share such information you should look elsewhere.

The customer support team is reachable through telephone, email, and live text chat. I paged the team using the chat function and had a response in under 20 seconds. The rep I spoke with was friendly and able to answer some basic questions about the games and the welcome bonus that I asked. I don’t expect a lot from these reps, but I must commend the team at Zet for doing a good job.

Security, fairness, and responsible gaming

Information protection is vital these days, and Zet Casino does protect your data by using standard SSL encryption technology, which is seen at any reputable website these days. This is a cheap and effective way to keep your personal and financial data from being intercepted as it travels across the internet, so it’s good to see it in place here.

One thing I found distinctly odd was that when I registered I was confronted with the typical checkboxes that give them consent to send me offers and marketing via email. As usual I made sure the box was not checked and in doing so was presented with a message that said something to the effect that if I did not check the box they would not be able to offer me a safe and secure game. After that WTF moment I was able to continue and register without checking the box but its pretty clear they are trying to coerce people into allowing the casino to spam them through unwarranted fear-mongering.

Another one to watch out for at Zet Casino is the bonus wagering policy. Aside from bonus wagering requirements that are a little on the high side, the casino maintains an extensive list of slots that have reduced contribution towards meeting the wagering req